H&S Enterprises respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our construction, restoration, and remodeling services. Please read this policy carefully. If you do not agree with the terms outlined here, do not use our website or services.

We reserve the right to update this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with us. This includes information provided through website contact forms, email communications, telephone calls, text messages, or in-person consultations.

The types of personal information we may collect include:

• Name, address, phone number, and email address.
• Property address and details about your construction or restoration needs.
• Project photographs or documentation you choose to share.
• Insurance information when relevant to restoration services.
• Records of communications and correspondence.
• Payment information when engaging our services.

If you choose not to provide certain information, we may be unable to provide you with requested services or respond to your inquiries.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies, log files, and similar technologies. This may include:

• IP address and device identifiers.
• Browser type and version.
• Operating system.
• Referring website addresses.
• Pages viewed and time spent on our site.
• Date and time of visits.

This information helps us understand how visitors use our website and improve user experience. You can configure your browser to reject cookies, though some website features may not function properly as a result.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Providing construction, restoration, and remodeling services you request.
• Responding to inquiries and providing project estimates.
• Scheduling consultations and site visits.
• Communicating about project timelines, budgets, and updates.
• Coordinating with subcontractors and suppliers necessary to complete work.
• Documenting project conditions and progress.
• Processing payments and maintaining financial records.
• Complying with legal and regulatory requirements.
• Protecting our rights and property.
• Improving our services and website functionality.

Legal Basis for Processing

Our processing of your personal information is based on:

• Performance of a contract when we provide services you request.
• Our legitimate interests in operating our business and communicating with clients.
• Compliance with legal obligations.
• Your consent, which may be withdrawn at any time.

Information Sharing and Disclosure

H&S Enterprises does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in the following circumstances:

Service Providers: We may share information with subcontractors, suppliers, architects, engineers, and other professionals necessary to complete your project. These parties are bound by confidentiality obligations and may only use information for the specific services they provide.

Insurance Companies: When performing restoration services, we may share information with insurance companies, adjusters, and claims representatives to facilitate claim processing and documentation.

Legal Requirements: We may disclose information if required to do so by law or in response to valid requests from government authorities, including courts, law enforcement, or regulatory agencies.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified via email or prominent notice of any such change in ownership.

Protection of Rights: We may disclose information when necessary to enforce our terms, protect our rights or property, or prevent harm to others.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include secure servers, encryption where appropriate, and restricted access to information on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You provide information at your own risk.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information to:

• Provide services you have requested.
• Comply with legal, tax, and accounting requirements.
• Resolve disputes.
• Enforce our agreements.
• Document project history and warranty obligations.

When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request correction of inaccurate or incomplete information.

Deletion: You may request deletion of your personal information, subject to legal exceptions.

Opt-Out: You may opt out of future communications by following unsubscribe instructions or contacting us directly.

Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us using the information below. We will respond within timeframes required by applicable law. We may need to verify your identity before processing requests.

Third-Party Links

Our website may contain links to third-party websites, including subcontractors, suppliers, or industry resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

Our website and services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this page regularly for updates.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us.